Faq

Entry

Entries will open based on the stated event start date or as per the organiser’s latest update.
Yes, users are able to sign up for multiple events.

Refunds

All purchased tickets are non-refundable.

Age Restrictions

The age entries will be dependent on the event organiser details. Please refer to the respective event listing for more information. If it’s not stated, please feel free to contact: info@jomfitness.com

Check In Centres

You will need to collect your race pack from the stated Check In Centre by the organiser.
You will need your IC to collect your race pack. If you are collecting a race pack on behalf of another individual you will be required to provide a letter/email/text showing you have permission to do so along with a copy of their entry confirmation.

We recommend entrants collect their own race number. However, if you need someone to collect on your behalf, they require a copy of your Entry Confirmation and a written authorisation letter & copy of IC from you outlining that you give them permission to collect on your behalf.

Race Transfers & Changes

You may contact the event organiser for the request and will be subjected to their approval and terms & conditions.

Tickets are not transferable. Each participant is responsible for his/her own ticket.

Any other questions, you may send us a message via our contact form or email us at info@jomfitness.com